Have a complaint to make about Netwealth?

If at any time you wish to make a complaint in relation to our services to you, please contact the Head of Compliance at and we will endeavour to resolve your complaint promptly. You can read our full complaints handling procedure in this document.

If your complaint remains unresolved 8 weeks from the date you made the complaint, you have the right to refer it to the Financial Ombudsman Service, whom can be contacted by:

In accordance with FCA rules we maintain professional indemnity insurance commensurate with the nature and scale of our business.