Netwealth Cookie Policy

Introduction

This is the cookies policy for www.netwealth.com (“Site”). The Site is operated by Netwealth Investments Limited trading as Netwealth (“we”, “us” and “our”). We are a limited company, registered in England. Our registered company number is 09493628, and our registered office is at 4th Floor, Reading Bridge House, Reading, Berkshire RG1 8LS. We are authorised and regulated by the Financial Conduct Authority (“FCA”), whose address is 25 The North Colonnade, Canary Wharf, London E14 5HS, www.fca.org.uk. Our FCA firm registration number is 706988. For the purposes of the Data Protection Act 1998, we are the data controller.

By using the Site, you consent to the collection and use of information in accordance with this privacy policy.

We reserve the right to change this cookies policy from time to time by changing it on the Site. This cookies policy was last updated on 25th May 2018.

Information We May Collect From You

When you visit the Site, we may, by means of cookies and/or other similar technologies, automatically collect additional information about you – such as the type of internet browser or mobile device you use, any website from which you have come to the Site, your IP address (the unique address which identifies your computer or mobile device on the internet) and/or the operating system of your computer or mobile device. See Cookies and Other Technologies for more information

Cookies and Other Technologies

When you interact with the Site, we try to make that experience simple and meaningful. When you visit the Site, a web server sends a cookie or other similar technology to your computer or mobile device (as the case may be). Cookies are small pieces of information which are issued to your computer or mobile device (as the case may be) when you visit a website and which store and sometimes track information. Several cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the Site and will last for longer.

The cookies and/or other similar technologies we use collect information, such as the type of internet browser or mobile device you use, any website from which you have come to the Site, your IP address and/or the operating system of your computer or mobile device.

We use cookies and/or other similar technologies, either alone or in combination with each other to:

  • help secure your communication with the Site
  • help us diagnose problems that might occur during your use of the Site
  • remember who you are when are logged in to your account;
  • remember that you have visited us before. This means we can identify the number of unique visitors we receive. This allows us to make sure we have enough capacity for the number of users that we get;
  • customise elements of the layout and/or content of the pages of the Site; and
  • collect anonymous statistical information about how you use the Site (including how long you spend on the Site) and where you have come to the Site from, so that we can improve the Site and learn which parts of the Site are most popular with users.

Some of the cookies used by the Site are set by us, and some are set by third parties who are delivering services on our behalf.

Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting https://www.aboutcookies.org/ which includes additional useful information on cookies and how to block cookies using different types of browser or mobile device. Please note, however, that by blocking or deleting cookies used on the Site, you may not be able to take full advantage of the Site

Functional Cookies

Name Type Expiry Purpose
ARRAffinity HTTP Session Load Balancer
.AspNet.Microsoft.AspNet.Identity.Application HTTP Permanent if “Remember Me” checked, Session otherwise Login
.AspNetCore.Antiforgery HTTP Session Security
.AspNetCore.Mvc.CookieTempDataProvider HTTP Session User preferences
ai_user HTTP 1 year Website Diagnostics

Tracking Cookies

Name Type Expiry Purpose
_ga HTTP 2 years Website analytics
_gid HTTP 24 hours Website analytics
eud HTTP 1 year Website analytics
euds HTTP Session Website analytics
rud HTTP 1 year Website analytics
ruds HTTP Session Website analytics
smd HTTP 13 months Website analytics
d HTTP 3 months Website analytics
md HTTP 6 months Website analytics

Netwealth also uses several third-party services to track the efficacy of our advertising and marketing campaigns. These include: Facebook, DoubleClick from Google, QuantCast, CrazyEgg, and Rocket Fuel from SizMek.

Contacting Us

Please submit any questions, concerns or comments you have about this cookie policy by email to info@netwealth.com, by telephone on 020 3795 4747 between the hours of 9am to 5pm, Monday to Friday or write to us at:

Netwealth Investments, 60 Charlotte Street, London W1T 2NU